Privacy Policy

Nurtured Soul Wellness, LLC

Effective Date: November 28, 2025
Last Updated: January 11, 2026

This Privacy Policy applies to the website and services operated by Nurtured Soul Wellness, LLC (“we,” “our,” or “us”). It describes how personal information is collected, used, and safeguarded in connection with cosmetic esthetic and electrology

1. Scope of This Policy

Nurtured Soul Wellness provides non-medical cosmetic services and is not a healthcare provider or HIPAA covered entity. This policy applies solely to information collected in connection with business operations, scheduling, and service administration.

2. Information We Collect

We collect only information reasonably necessary to operate our business and provide services.

This may include:

• Contact Information: Name, email address, phone number

• Scheduling Information: Appointment history and service timing

• Client Provided Preferences: Information voluntarily shared related to cosmetic services or product preferences

• Communications: Messages or inquiries sent via email, phone, text, or digital platforms

• Usage Information: Limited technical data (such as IP address or browser type) collected through cookies to support website functionality

• Payment Information: Processed securely through third-party payment processors; full payment details are not stored by Nurtured Soul Wellness

Sensitive Personal Information:

We collect information concerning your skin health and physical comfort. We also collect credit card information via our PCI-compliant processor. We do not use this information to infer characteristics about you, and we only process it to the extent necessary to perform wellness services.

3. How Information Is Used

Personal information is used to:

• Schedule and manage appointments

• Communicate regarding services or administrative matters

• Maintain accurate business records

• Process payments

• Provide service documentation upon request

• Comply with applicable California legal and regulatory obligations

Information is not used for medical decision making.

4. Marketing Communications

With your consent, we may send occasional informational communications related to services or business updates.

• Opt-In: Communications are sent only if you affirmatively opt in

• Opt-Out: You may unsubscribe at any time using provided links or instructions

5. SMS & Email Communications

By providing a phone number or email address, you consent to receive reservation related and administrative communications. Standard message and data rates may apply.

We limit the inclusion of sensitive information in electronic communications. Mobile opt-in data is not shared with third parties for promotional purposes.

6. Information Sharing & Third Parties

Nurtured Soul Wellness does not sell personal information.

Information may be shared only as necessary to:

• Process payments

• Operate booking or client management systems

• Comply with legal obligations

All service providers are required to handle information in a manner consistent with applicable privacy laws.

Our website uses a cookie consent banner to manage your preferences regarding data collection and sharing. You may also exercise your California privacy rights through the options provided on our Exercise Your Rights page.

7. California Privacy Rights (CCPA / CPRA) California residents have the following rights regarding their data:

• Right to Know & Access: Request the categories and specific pieces of personal information we have collected about you.

• Right to Correct: Request that we correct inaccurate personal information.

• Right to Delete: Request the deletion of personal information, subject to certain legal exceptions.

• Right to Limit: Direct us to limit the use of your Sensitive Personal Information to only what is necessary to provide your services.

• Right to Opt-Out: Request that we do not sell or share your personal information (Note: Nurtured Soul Wellness does not sell or share data for cross-contextual behavioral advertising).

• Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights.

Requests may be submitted using the contact information below.

8. Data Retention & Security

We retain your personal information for the duration of our service relationship plus five (5) years. This timeframe is established to comply with applicable record-keeping requirements, maintain service continuity for returning clients, and fulfill legal and financial obligations. After this period, personal information is securely destroyed or de-identified.

We utilize reasonable administrative and technical safeguards to protect your personal information, including end-to-end encryption for digital records and restricted access controls for all Sensitive Personal Information (SPI).

9. Policy Updates

This Privacy Policy may be updated periodically. Revisions will be posted on this website with an updated effective date.